FlexShip at Seatrade

Customer Portal and App at Seatrade

Willy Smit, Manager Operations Support Desk with Seatrade, tells us about the Customer Portal and the corresponding App, developed in cooperation with Ultimate Software.

Customers shipping perishable goods require that cargo make it to the final recipient as fast as possible. Every possibility is exploited to organise the logistic processes in such a way that the cargo spends less time en- route. One of these possibilities is the quick provision of quality information. Seatrade is well aware of this and is keen to pick up on new IT developments that can help their customers. Ultimate Software, whose extensive experience in applying innovative technologies for the maritime sector, has been Seatrade’s IT partner for years.

"Together with Ultimate Software Seatrade developed a customer portal and app to meet the customer needs."

Customers want to be able to do more themselves in order to have greater control of fast moving logistics processes. For example, they want to be able to enter the information into the systems themselves that is needed to transport their cargo. They also want easy access to the information that will determine their subsequent actions. Every extra step in the process translates into extra work and wasted time.

Together with Ultimate Software Seatrade developed a customer portal and app to meet the customer needs.

Interested in this casestudy?

Aarhus Havn
Our approach

With the short lines of communication within our organization, we guarantee an appropriate, professional and fast solution and are available to you 24/7. We proactively contribute ideas and will do everything to ensure the continuity of your business.

Contact us
Ultimate Maritime Logistics

Maanlander 33
3824 MN Amersfoort
The Netherlands

Subscribe to newsletter

Stay up to date with trends in the maritime industry and receive our quarterly newsletter.